Shipping policy
Shipping & Delivery
We work every day to ensure the best possible service and to deliver your fabrics safely and quickly.
⏱️ Processing & Delivery Times
- Order Processing: Your orders are processed and prepared for shipping within 1-2 business days.
- Delivery to Italy: Delivery takes an average of 3 business days.
- International Shipping: Delivery times vary depending on the destination country (details available at checkout).
📦 Shipping Carriers
To ensure maximum reliability, we partner with top national and international carriers, including BRT, GLS, DHL, UPS, Poste Italiane, etc.
💰 Shipping Costs
- Shipping fees are calculated automatically at checkout based on the weight, dimensions of the package, and destination.
- Free Shipping: Shipping is free only within Italy
🌍 Destination Countries
We ship worldwide. You can check the complete list of available destinations directly on the checkout page before completing your purchase.
📍 Order Tracking
As soon as your package is handed over to the courier, you will receive a confirmation email with a tracking number to follow your delivery status in real time.
⚠️ Shipping Issues?
In case of prolonged delays, missing packages, or items damaged during transit, please contact us within 10 days of the estimated delivery date at: vicotessuti@gmail.com.